Shipping policy
At Style Society, we're committed to making your online shopping experience easy, convenient, and reliable. From the moment you place your order to the day your new favorites arrive, we work to ensure that every purchase is carefully processed and shipped within the estimated delivery timeframe.
This Shipping Policy applies to orders shipped within the United States and outlines our shipping rates, order processing times, estimated delivery windows, tracking information, and other important details.
Please review the information below before placing your order.
Shipping Rates & Delivery Times
We offer convenient and affordable standard shipping throughout the United States, including FREE standard shipping on orders of $50 USD or more.
Our standard shipping rates and estimated delivery times are:
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Order Processing Time: 1–2 business days
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Estimated Shipping Transit Time: 2–5 business days
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Estimated Total Delivery Time: 3–7 business days
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Orders Under $50 USD: $5.00 standard shipping
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Orders of $50 USD or More: FREE standard shipping
The free shipping threshold is based on your order subtotal after discounts and before applicable taxes.
All shipping fees are clearly displayed during checkout before your purchase is completed.
Orders are processed Monday through Saturday, excluding applicable holidays.
Processing begins once your order has been successfully placed and payment has been confirmed.
Please note that delivery estimates include both processing and shipping transit times. These estimates are not guaranteed delivery dates.
Unexpected circumstances, including carrier delays, severe weather, holidays, or unusually high order volumes, may occasionally affect delivery times.
We make reasonable efforts to process and dispatch orders within the stated timeframe.
Order Cancellations
We understand that plans can change, and you may occasionally need to cancel an order.
Cancellation requests may be submitted within 24 hours of placing your order, provided the order has not already entered the fulfillment or shipping process.
To request a cancellation, please contact us at:
Include your order number and a brief explanation of your request.
We recommend contacting us as soon as possible, as orders may begin processing shortly after purchase.
If your cancellation request is approved before fulfillment begins, a full refund, including any shipping charges paid, will be issued to your original payment method.
Once your order has entered fulfillment or has been shipped, cancellation or modification may no longer be possible.
If your order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.
This policy does not limit any additional cancellation or refund rights available under applicable law.
Order Confirmation & Tracking
Once your purchase is complete, you'll receive an order confirmation email containing your order details.
After your package has been shipped, we'll send you a separate shipping confirmation email with tracking information.
You can use the tracking number to follow your package's progress through the shipping carrier's delivery network.
Please make sure your email address is entered correctly at checkout so you receive important updates about your order.
You do not need to create a customer account to place an order or receive shipping notifications.
Changes to Your Shipping Address
If you notice an error in your shipping address or need to update your contact information, please reach out to our customer support team as soon as possible.
Email info@style-society.com and include:
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Your order number.
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Your full name.
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The corrected shipping address or contact information.
We'll make reasonable efforts to update your details before your order is prepared for shipment.
Please understand that changes may not be possible once an order has entered fulfillment or has been handed over to the shipping carrier.
Customers are responsible for providing complete and accurate shipping information during checkout.
If an incorrect or incomplete address causes a delivery issue, please contact us so we can review the available options and assist where possible.
Tracking Information & Shipment Updates
Tracking information may not appear immediately after your shipping confirmation is sent.
In some cases, it may take approximately 1–4 business days for the shipping carrier to register the first tracking update.
It's also normal for tracking information to remain unchanged for short periods while a package moves between carrier facilities.
If your tracking status hasn't changed for several business days, we recommend checking directly with the shipping carrier for additional information.
You can also contact our customer support team for assistance.
If your estimated delivery window has passed and your package hasn't arrived, please email info@style-society.com so we can help investigate the shipment.
Shipping Delays
We work hard to get your order to you as quickly as possible. However, occasional delays may happen due to circumstances outside our reasonable control.
These may include:
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Severe weather conditions.
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Shipping carrier disruptions.
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Federal holidays and seasonal closures.
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Increased order volumes during promotional periods.
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Unexpected transportation or operational delays.
If your delivery is taking longer than expected, please check your tracking information for the latest available updates.
Orders Not Yet Shipped
If we determine that we cannot ship your order within the promised timeframe, we will provide any notice and options required by applicable U.S. law, including the opportunity to accept a revised shipment date or cancel your order for a full refund.
Orders Already Shipped
If your package has been shipped but hasn't arrived within the estimated delivery timeframe, please contact us. We'll review the tracking information and work with you toward an appropriate resolution.
Customer Support: info@style-society.com
Shipping Destinations
Style Society currently ships exclusively to addresses within the United States.
We do not offer international shipping at this time.
Our standard U.S. shipping rates are:
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Orders below $50 USD: $5.00 flat-rate shipping.
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Orders of $50 USD or more: FREE standard shipping.
These rates apply to eligible U.S. delivery addresses.
Certain locations or address types may be subject to shipping restrictions. Where applicable, these restrictions will be communicated during checkout or before fulfillment.
Returns & Refunds
Your satisfaction is important to us, and we want you to feel confident when shopping at Style Society.
If an item doesn't fit quite right or isn't what you expected, eligible products may be returned within 30 days of delivery, subject to our return requirements.
For standard returns, including incorrect size selection, color preferences, or changes of mind, customers are responsible for return shipping costs.
If you receive an item that is damaged, defective, or different from what you ordered, please contact our customer support team for assistance.
For confirmed damaged, defective, or incorrect products, Style Society will cover the applicable return shipping costs.
For complete information about returns, exchanges, refunds, and eligibility requirements, please review our Return & Refund Policy on our website.
Contact Information
Have a question about your order, delivery status, shipping costs, or tracking information?
Our customer support team is happy to help.
Style Society
Address:
601 W Rio Salado Pkwy
Tempe, AZ 85281
United States
Email: info@style-society.com
Customer Service Hours
Our customer support team is available during the following hours:
Monday–Friday: 8:00 AM–6:00 PM MST
Saturday–Sunday: 10:00 AM–4:00 PM MST
We typically respond to customer inquiries within 1–2 business days.
Thank you for shopping with Style Society. We're excited to help you discover styles you'll love and look forward to making every shopping experience a great one.