Refund policy

At Style Society, we want you to feel confident and satisfied with every purchase. We understand that sometimes an item may not be quite what you expected. That's why we offer a 30-day return policy, allowing you to return eligible items within 30 days of delivery for a refund or exchange.

For standard returns, including changes of mind, sizing issues, or personal preferences, customers are responsible for return shipping costs. If your order arrives damaged, defective, or incorrect, we'll cover the applicable return shipping expenses.

If you have any questions, our customer support team is here to help at info@style-society.com.

Return Shipping Address

Please send authorized returns to:

Style Society – Returns
601 W Rio Salado Pkwy
Tempe, AZ 85281
United States

We recommend using a trackable shipping service and keeping your shipping receipt until your return has been fully processed.

Return Eligibility

To be eligible for a return, your items must meet the following requirements:

Returns must be sent within 30 days of the delivery date.
Items must be unworn, unwashed, unused, and in their original condition.
Original tags must remain attached, where applicable.
Items should be returned in their original packaging whenever possible.
Proof of purchase, such as an order number or confirmation email, may be required.
Personalized, customized, or made-to-order items cannot be returned unless they arrive damaged, defective, or incorrect.

For hygiene reasons, certain items, such as underwear, swimwear without intact hygiene liners, or other clearly identified final-sale items, may not be eligible for returns. Any applicable exclusions will be disclosed before purchase.

We reserve the right to decline returns that do not meet these conditions, subject to applicable law.

Returns for Size, Fit, or Personal Preference

We know that finding the perfect fit isn't always easy when shopping online.

If an item doesn't fit as expected, the color isn't quite right, or you've simply changed your mind, you can return eligible merchandise within the 30-day return window.

For these returns, customers are responsible for the cost of return shipping.

We encourage you to review our product descriptions and size guides before placing an order.

Damaged, Defective, or Incorrect Items

Every order matters to us, and we want to make things right if something goes wrong.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at info@style-society.com.

To help us resolve the issue quickly, please provide:

Your order number.
A short description of the issue.
Clear photos of the affected item.

We recommend contacting us within 7 days of delivery, whenever possible, so we can address the issue promptly. Reporting an issue after this recommended period does not automatically waive any rights available under applicable law.

After reviewing your request, we will work with you to determine an appropriate solution, which may include a replacement, exchange, or refund.

For confirmed damaged, defective, or incorrect items, Style Society will cover the applicable return shipping costs.

How to Return an Item

Returning an eligible item is straightforward:

Contact us: Email info@style-society.com with your order number and return request so our team can provide the appropriate return instructions.
Prepare your return: Make sure your item meets our return eligibility requirements and is securely packaged.
Include your order information: Place your order number or a copy of your order confirmation inside the package whenever possible.
Ship your return: Send your package to the address below, following the instructions provided by our support team.

Style Society – Returns
601 W Rio Salado Pkwy
Tempe, AZ 85281
United States
Keep your tracking information: We strongly recommend using a shipping service with tracking and retaining your proof of shipment until your return is complete.

Customers are responsible for ensuring that returned packages reach our designated return facility. If your return concerns a damaged, defective, or incorrect item, please contact us before shipping so we can arrange the appropriate return method.

Refund Processing

Once we receive your returned item, our team will inspect it within 2–3 business days to confirm that it meets our return requirements.

After the inspection, you will receive an email confirming whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5 business days.

Depending on your bank, credit card company, or payment provider, it may take additional time for the funds to appear in your account.

Original shipping charges, if any, are generally non-refundable for standard returns, except where required by applicable law or when the return is due to an error on our part.

Exchanges

Need a different size or color? We're happy to help.

To request an exchange, email info@style-society.com with your order number and the item you'd like to exchange.

Our support team will guide you through the next steps.

Please note that exchanges depend on product availability. If your preferred item is unavailable, we can assist you with an eligible return and refund instead.

For exchanges requested due to size, color, or personal preference, customers are responsible for the applicable return shipping costs. Exchanges involving damaged, defective, or incorrect merchandise will be handled at no additional return shipping cost to the customer.

Late or Missing Refunds

If you've received a refund confirmation but haven't seen the funds in your account, please allow additional time for your payment provider to process the transaction.

We recommend:

Checking your original payment account again.
Contacting your credit card company or payment provider to confirm the refund status.
Speaking with your bank to determine whether additional processing time is required.

If your refund is still missing after these steps, please contact info@style-society.com, and we'll be happy to investigate.

Return Shipping Costs

Return shipping responsibilities depend on the reason for your return.

Standard Returns

For returns due to personal preference, incorrect size selection, color preference, or a change of mind, customers are responsible for return shipping costs.

Damaged, Defective, or Incorrect Orders

If an item arrives damaged, defective, or incorrect, Style Society will cover the applicable return shipping costs once the issue has been confirmed.

Please contact our customer support team before sending these items back so we can provide the appropriate instructions.